Getting help
If something or someone is making you feel unsafe, scared, worried, or if you’re being hurt in some way, talk to someone you trust and ask for help.
Talk to a grown-up you trust. This could be a parent or caregiver, a teacher or kaiako, a grandparent or someone else in your whānau, a friend’s parent, someone from your marae or church, or your doctor. Trusted adults can listen, support you, and help to keep you safe.
If you’d rather talk to someone outside your whānau or community, that’s okay too. You can contact the following helplines.
General support
If you're feeling worried, sad, stressed, or just need someone to talk to, you can call or text 1737 for free anytime. A trained counsellor will listen and help.
If you're feeling unwell or have questions about your health, you can talk to a Healthline nurse for free and get advice about what to do next.
If you or your family would like support with your wellbeing, you can talk to someone at Asian Family Services for free, Monday - Friday, 9:00am - 8:00pm. Languages spoken: Mandarin, Cantonese, Korean, Vietnamese, Thai, Japanese, Hindi, Gujarati, Marathi, and English.
If you live in a rural area and things are feeling tough at home, school, or in your community, you can talk to someone who understands rural life for free. Contact the Rural Support Trust Helpline between 8:00am - 6:00pm.
Rainbow Youth provides support and resources for LGBTQIA+ young people. You can talk to someone about being yourself, making friends, relationships, or anything else on your mind.
OUTLine Aotearoa is a safe place for LGBTQIA+ people, their friends, and whānau to talk, ask questions, and get support for free between 6:00pm - 9:00pm, 7 days a week.
Talk to someone who will listen without judging you for free 24 hours a day, 7 days a week. Youthline can help with school, friends, family, feelings, and other challenges.
What's Up is a free counselling service for children and young people aged 5 to 19 years old. You can call or chat online about anything that's worrying you.
- 0800 WHATSUP / 0800 9428 787 (11:00am - 11:00pm)
- Online chat (11:00am - 10:30pm)
Mental health support
If you're feeling overwhelmed, lonely, worried, or need someone to listen, Lifeline is there to support you any time, day or night, for free.
If you are having thoughts of suicide, or you're worried that someone else might be, you can talk to a trained counsellor at the Suicide Crisis Helpline who will listen and help, day or night, for free.
If you're feeling sad, down, hopeless, or finding things hard to cope with, call or text the Depression Helpline to speak to a trained counsellor at any time of day or night.
If you're struggling with difficult feelings or need someone to speak to, Samaritans offers free and confidential support 24 hours a day.
Talk to someone who will listen without judging you for free 24 hours a day, 7 days a week. Youthline can help with school, friends, family, feelings, and other challenges.
What's Up is a free counselling service for children and young people aged 5 to 19 years old. You can call or chat online about anything that's worrying you.
- 0800 WHATSUP / 0800 9428 787 (11:00am - 11:00pm)
- Online chat (11:00am - 10:30pm)